Return and refund policy

Return and Refund Policy

Effective Date: [Insert Date]

Thank you for shopping with HOMENEED. We appreciate your business and want to ensure you have a positive shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 3 days of the purchase date. To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • A receipt or proof of purchase is required.
  • Certain items, such as perishable goods, custom products, and personal care items, are non-returnable.

Return Process:

  1. Contact our customer service at akhilcool175@gmail.com or  9849862175 to initiate a return.
  2. Once your return is approved, you will receive instructions on how to send back the item.
  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  4. Upon receiving and inspecting the item, we will notify you about the status of your refund or exchange.

Refunds

Once your return is received and inspected, we will process your refund within 5 business days. The refund will be issued to your original payment method. Please note:

  • Shipping costs are non-refundable.
  • If the return is due to our error (e.g., wrong or defective item), we will cover the return shipping costs.
  • If you haven’t received a refund yet, check with your bank or payment provider as processing times may vary.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [Your Email] with details of the issue.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. If you’ve done all this and still have not received your refund, contact us at akhilcool175@gmail.com.

Cancellations

Orders can be canceled within 5 hours of placement, provided they have not yet been shipped. If the order has already been processed, it must go through the return process.

Contact Us

For questions regarding returns and refunds, contact us at:

  • Email: akhilcool175@gmail.com
  • Phone: 9849862175
  • Address: GOOTY 515402

We value your business and strive to provide the best customer service experience!